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Privacy Policy

Last updated: 2026-06-18

This Privacy Policy explains what data ai-api.cloud ("we", "the service") processes and why. By using the service you agree to this policy.

Data we process

  • Account data: your email, authentication details and account settings.
  • API keys: stored only as a secure hash; the raw key is shown once at creation and never again.
  • Usage metadata: for each request we record the model, protocol, token counts (input/output/cache), the charge and the status. This is used for billing, your usage history and abuse prevention.
  • Billing records: balance, top-ups and charges.

Request content

We process the prompts and responses only as needed to route your request to the upstream provider and return the result. We do not use your message content to train models. Operationally, content may pass through our gateway and the selected upstream provider, which has its own data policies.

Upstream providers

Requests are fulfilled by third-party model providers. Your request payload is sent to the provider required to serve the model you call. Each provider processes data under its own terms.

Data retention

Account, key, usage and billing records are retained while your account is active and as required for accounting and legal obligations. You may request deletion of your account.

Security

API keys are stored hashed; upstream credentials are encrypted at rest. Access to operational data is restricted. Errors are surfaced explicitly — we do not silently reroute or alter your requests.

Your choices

  • Rotate or disable API keys at any time in your cabinet.
  • Contact us to access or delete your account data.

Contact

This document is provided for transparency and may be updated; material changes will be reflected by the "Last updated" date above.